Re-Engineering of Library Services by using Information and Communication Technology.

Abstract

Re-engineering is the business term used for re-designing and reinventing the ways and means by analyzing and examining the business activities and systems to meet the required goals. In the context of Library and Information Science (LIS), this term is also being used for evaluating and redesigning of existing library services in cost effective manner. With the growing emphasis on quality improvements, librarians are also searching various methods and ways for cutting costs and improving services. Applications of ICT certainly has improved the ways in which libraries acquire, process, store and disseminate information. As a result, libraries have automated their house-keeping operations and started providing user services through various online modes like e-mail, FTP, Telnet etc. These modes of information sharing over network have improved the library services and their popularity among the users. This paper discusses the need of re-engineering of library operations and up gradation of library's resources and services by applying ICT.